Shoppers are voicing their frustration following a change that caused products showing incorrect sizing.
The second-hand shopping app has updated its size classifications for women's and children's garments without notifying every member regarding the update.
Online Platforms Backlash
Numerous buyers and vendors are posting online stating that platform listings now display a modified sizing category versus the original listing due to the recalibration.
The platform stated the new system was more in line with other platforms.
It has advised users to review their products and manually change the size if necessary, causing user dissatisfaction.
Measurement Approach Modifications
Earlier, the sizing featured one number and one letter, for instance S/8 or M/10.
The new system has a letter with a size spectrum for example S/UK 8-10.
In some cases, the measurements have been reclassified - like an L measurement used to be a 12 but is now a UK 16-18.
Member Experiences
One content creator, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".
"Not many brands say XL is a 20-22," as the platform currently indicates.
Another user, from Glasgow, stated items she posted featuring size 14 markings were displaying on the service as size 20–22.
"If anyone [who is] size 20-22 buys them they may become frustrated," she explained.
Required Changes
A different user, based in Derby, said she had been left angered due to the update requiring manual adjustment the sizing for "all her products".
"This situation is especially annoying, since I have chronic health issues and selling on Vinted has been paramount after experiencing income reduction," she explained.
Marketplace Information
The platform boasts over 100 million shoppers, including 18 million in the UK.
It has proved a popular alternative compared to resale services such as eBay and Depop.
This represents another occasion when a surprising modification within the service has received backlash: previously, the service retracted a modification to its shipping options due to shopper criticism.
